At Pinnafy, we take our reviews seriously because we know you rely on them to make decisions about where to eat, shop, or book services nearby. Whether it’s a cozy café, a barber around the corner, or a mobile repair shop in your neighborhood, our goal is to give you a fair and honest picture of what to expect.
Here’s how our review process works and what goes into the ratings you see at the end of our content.
How Do We Review Local Businesses?
We personally explore, research, or directly connect with the local businesses we feature. Our editorial team gathers first-hand experience when possible, and when it isn’t, we dig into customer feedback, community input, and public details like menus, pricing, service range, or ambiance.
Each review is created to reflect the real experience someone might have when interacting with that business. We aim to be helpful, respectful, and truthful — not overly critical or promotional.
What Do We Consider When Scoring?
Our reviews are not just opinions. Each one is based on a mix of key factors we consider important for the type of business being featured. For example:
For food businesses, we consider:
- Quality and freshness of food
- Menu variety and pricing
- Cleanliness and service
- Atmosphere and location
For service-based businesses, we look at:
- Professionalism and communication
- Value for money
- Reliability and customer satisfaction
- Ease of booking or access
We rate businesses using a 5-star scale, with half-star increments when needed.
What Does the Rating Mean?
| ⭐ Rating | What It Means |
|---|---|
| 5 Stars | Outstanding. Exceeds expectations across all areas. Highly recommended. |
| 4 Stars | Very good. Delivers on key points and worth visiting. |
| 3 Stars | Decent. Average experience with room for improvement. |
| 2 Stars | Below average. Needs work in several areas. |
| 1 Star | Not recommended based on overall experience or reliability. |
We include a short summary below the rating to explain why it received that score. This way, you understand the reasoning behind every review we post.
Are Reviews Paid or Influenced?
No. We do not accept payment in exchange for a positive review. Sponsored listings or collaborations will always be clearly labeled and separate from our editorial reviews. Our review content is created independently and reflects the honest opinion of our editorial team based on available experience, research, or local input.
Can Businesses Request a Review or Dispute One?
Yes. If you’re a business owner and feel a review is inaccurate or unfair, we invite you to reach out to our team at brirajunaid7@gmail.com. We’re happy to revisit our coverage and correct anything we’ve missed or misunderstood.
You can also submit additional information or request a re-review if something has changed in your service, menu, or operations.
Why Transparency Matters to Us
We believe that trust is everything. That’s why we share how our reviews work, what we look for, and how we rate businesses. Whether you’re a reader looking for your next meal or a business hoping to be discovered, you can count on Pinnafy to keep things fair, helpful, and real.